Reference

Open your account under clear terms

Clear wallet rules, account steps, and game-settlement terms sit here before you open your account, so you know how DANA, OVO, GoPay, QRIS, Dragon Tiger, and Caishen Wins…

DANA termsOVO termsGoPay termsQRIS termsLocal-law access
funbet303 Open your account under clear terms
CONTACT ROUTES

Reach us about term questions

Term questions should reach a person who can see your account record, not a generic inbox. We handle clause questions, wallet disputes, document requests, and game-settlement checks through the channels below from 10:00 to 02:00 WIB daily. Please include your account ID, transaction reference, device type, and the clause you are asking about so we can trace the right record.

Team online

Live chat

Use the chat bubble after sign-in for questions about acceptance, wallet timing, or a round result. Our team is available 10:00 to 02:00 WIB and can check DANA, OVO, GoPay, or QRIS references.

Email support

Send term questions to [email protected] when you need a written reply. Include your account ID, payment reference, and the exact clause, and we will answer with the record path we checked.

Account ticket

Open Account > Help > Terms ticket when you are signed in and need us to attach screenshots or wallet history. This route is useful for game-settlement questions involving Dragon Tiger or Rocket Crash.

ACCOUNT CONTROLS

Control records tied to these terms

We treat Terms & Conditions records as account evidence, not decoration. Your acceptance time, device session, wallet references, document checks, and support messages help us resolve disputes fairly…

Data we use

We use your name, phone number, email, sign-in times, wallet references, and document images only where the terms need identity…

Cookie records

Cookies help us keep your session active and remember that you have seen the current terms.

Security steps

Your password, one-time code, and device session protect the account tied to these terms.

Record retention

We keep acceptance logs, wallet records, support transcripts, and settlement records for as long as needed to handle disputes, meet…

Change requests

Use Account > Profile to request correction of your name, phone number, or email.

Term updates

When we change these terms, we date the new version and may show a notice before wallet use or lobby…

Ask before you accept the terms

These answers cover the questions we receive most often about Terms & Conditions, account access, wallet records, and support handling. If your issue involves a live round, a DANA or QRIS payment, or a document request, contact us with the account ID and reference number so we can check the exact record.

They apply when you create your account, sign in, use the wallet, open the lobby, or contact support about account activity. We record acceptance time so later disputes can be checked against the active version.

Access and eligibility depend on local law and are available only where local law permits. If we see access from a restricted area or unclear connection route, we may request checks or pause access.

Each wallet action must match your account details and carry a valid reference. We use DANA, OVO, GoPay, and QRIS records to confirm timing, handle disputes, and decide whether a transfer follows these terms.

We check the round ID, provider record, account history, and any support screenshots you send. The settlement shown in your account and provider log is used to resolve the term question.

We date each version on this page and may show a notice before wallet use or lobby access. If you continue after the notice, we treat that action as acceptance of the updated terms.

Yes. Go to Account > Profile or contact support if your name, phone number, or email is wrong. For document-related changes, we may ask for a clearer file before updating the record.

Use live chat, email [email protected], or Account > Help > Terms ticket. Send the clause number, your account ID, and any payment or game reference so we can answer from the right record.